Dentistry involves the prevention, diagnosis and treatment of a wide variety of conditions, disorders and diseases affecting the teeth, gums and maxillofacial (associated with the jaw and face) region of the body. General dentists provide services related to the general maintenance of oral hygiene and tooth health.
OMG!!! It was amazing!!! Dr. McKenzie is so intelligent and wants to help you be the best you can be. She is a fabulous dentist!!! I would fly across the county to see her, like I did. I live in Oregon and ended up in her office in March of 2020. Talk about a caring, giving, loving human!!! I highly recommend her. If there were 10 stars she would get them!!!
Not honest or communicative about what she was doing in my mouth and did not listen to my responses, she drilled down perfectly good teeth until I needed crowns all across my top left side.
One of my crowns she did needed a root canal, the other one has a crack.
Ms. McKinzie is seemingly pleasant, but tries to be everything. She can not keep an assistant for any length of time, which is concerning. She doe not have the latest equipment.
Though the dentist is good... the front office is very rude and very unprofessional. I will not be going there again.
Staff here is really awesome and I look forward to every visit.
Have been a customer since about 2007. Purchased invis-align through them in cash because insurance didn't cover it. Had to cancel an appointment same-day once last year, no problem. This past month I called at 8:10am for a 4:30pm appointment, and they said they'd charge me $50. I asked them to waive it considering I've been a loyal customer for around 7 years. They said no. I said, i'll take my business elsewhere if you charge me $50, and they said that would be fine. So, I hope the $50 was worth it to you. You lost me, my 2 kids, and any referrals I would have given. For fifty dollars. As a business owner myself, I'd advise you to revise your policy and show some consideration to long-term customers. 24-hour cancellation: What's the difference between the day before at 4:30pm, when you close at 5, and the next morning at 8:10, when you open at 8? 40 minutes less business-time worth of notice. Have been a customer since about 2007. Purchased invis-align through them in cash because insurance didn't cover it. Had to cancel an appointment same-day once last year, no problem. This past month I called at 8:10am for a 4:30pm appointment, and they said they'd charge me $50. I asked them to waive it considering I've been a loyal customer for around 7 years. They said no. I said, i'll take my business elsewhere if you charge me $50, and they said that would be fine. So, I hope the $50 was worth it to you. You lost me, my 2 kids, and any referrals I would have given. For fifty dollars. As a business owner myself, I'd advise you to revise your policy and show some consideration to long-term customers. 24-hour cancellation: What's the difference between the day before at 4:30pm, when you close at 5, and the next morning at 8:10, when you open at 8? 40 minutes less business-time worth of notice.
I've been going to Dr Ray's for a little over a year. Can't begin to explain how impressed I am with this team. I work in a customer service industry and I can tell you babies cry when they are hungry, gassy, sleepy, but go unheard when happy. The fact this team has gotten soo many positive reviews on yelp acts to illustrate their wealth of knowledge, professionalism, and customer care. That having been said, my very last piece of dental work will be completed today. Appears a crown we planned to use temporary adhesive on has fallen out as expected. No concerns there. Yet again, still couldnt be more impressed as Dr Navar has requested to see me same day to finalize the procedure. Going to miss everyone across the board as I will be moving out of the area soon.. (Is Richmond to Ashburn too far of a commute)Dental?) I've been going to Dr Ray's for a little over a year. Can't begin to explain how impressed I am with this team. I work in a customer service industry and I can tell you babies cry when they are hungry, gassy, sleepy, but go unheard when happy. The fact this team has gotten soo many positive reviews on yelp acts to illustrate their wealth of knowledge, professionalism, and customer care. That having been said, my very last piece of dental work will be completed today. Appears a crown we planned to use temporary adhesive on has fallen out as expected. No concerns there. Yet again, still couldnt be more impressed as Dr Navar has requested to see me same day to finalize the procedure. Going to miss everyone across the board as I will be moving out of the area soon.. (Is Richmond to Ashburn too far of a commute)Dental?)