Welcome To Virginia Family & Cosmatic Dentistru Inc

Hey Doc. My dentist back here in SLO wanted to let you know the bridge you put in my mouth over two decades ago still looks like a piece of fine art. Well done Doc. and thank you!

This office has an ideal location and the parking is free and plentiful around the building. Once you take the elevator up to the office it's clear RTC Dental is different from most dental offices. It is pristinely white with different colored lights, a very modern look. However excited I was about the sleek, modern looking office I was severely underwhelmed by the staff. My original appointment was on a Saturday, booked 2 weeks in advance. I booked through the app "ZocDoc" which provides doctor's offices with your insurance and personal information as well as schedules the appointment for you. I have used this app for two dentists, one dermatologist, and one general physician before. I called 1 hour before my appointment to inform them that traffic from DC was surprisingly bad and I may make it right on time vs arriving a few minutes early. They took that opportunity to tell me they had called me the day before (when I had this appointment for weeks) to tell me they need more insurance information or I'd be paying out of pocket! To add insult to injury they said I could still arrive but they can't do any of this paperwork on a weekend- so i couldn't use my insurance based on the info the app ZocDoc provided?!?!? I was appalled at the lack of notice and the fact that they never planned on calling me more than once before my appointment on Saturday to attempt to reach me. I rearranged plans and rescheduled for the following Saturday to allow for the confirmation of insurance on a weekday. After confirming on Monday I thought maybe my bad experience was just a fluke. RTC Dental called me around 9 AM, 5 hours before my rescheduled appointment and asked me if I can come in 3 hours earlier (11 AM vs 2 PM), I said I could not. LIKE CLOCKWORK they call me at 11 AM and say the Dentist has had "an emergency" and has left the office. Coincidence that if I had rescheduled I would have been his last convenient appointment?? I'm not so sure. Overall I'm extremely disappointed but maybe my case is unusual- why I got so unlucky with my experience I have no idea :/

From someone suffering from dental fear, I can say now that Dr. Miamee made it almost a delight to go to the dentist! The entire staff is welcoming and friendly, the settings are warm and look very professional, the assistants are beyond helpful and attentive BUT above all, Dr. Miamee is the main protagonist on why your experience at RTC Dental is painless and makes you come back again and again without a second thought! I have found my dentist for the years to come, pay them a visit, you won't regret it!