Dentistry involves the prevention, diagnosis and treatment of a wide variety of conditions, disorders and diseases affecting the teeth, gums and maxillofacial (associated with the jaw and face) region of the body. General dentists provide services related to the general maintenance of oral hygiene and tooth health.
The staff is friendly and professional. Dr Dow took great care with my examination, explaining everything he was doing clearly and being very thorough. I think he is an excellent dentist and a nice fellow with a good sense of humor.
I was in need of a last minute cosmetic procedure and the staff at Chicago Style Smiles were so friendly and helpful squeezing me in the same day! Dr. Dow was phenomenal and attentive. He fixed my bonding and chipped tooth in no time and made sure I was happy with the result before I walked out the door. I definitely recommend Chicago Style Smiles!
I found Dr. Dow's office through yelp after moving to South Loop and having an unexpected tooth situation. I normally dread going to dentists due to past experience but Dr. Dow and his team made me feel super comfortable and at ease during the entire process! Dr. Dow was very helpful and great at explaining everything step by step and made sure my experience was painless and stress free! I highly recommend him - the best dentist I ever had! His staff is incredibly professional and nice as well!
Chicago Style Smiles staff is very professional and Friendly.
They make you feel very comfortable, they take the anxiety out of going to the dentist. Dr. Rohan and Dr. Dow are very knowledgeable, the service they provide is excellent!!!
After moving to Chicago my coworkers recommended Dr. Dow at Chicago Style Smiles and I'm so happy that they did! Not only is he very friendly and knowledgeable, but he also seems to truly care about his patients getting the best service and recommending what makes the most sense for them. I've always gotten in on time and all of the office staff are super friendly and helpful.
I would highly recommend!
I have been to several dentist and having moved from Florida to Chicago I had to start my search all over again. Thankfully I came to visit Dr. Rohan and Lin; I must say they are amazing! I was in disbelief of how amazing they are as professionals and as a person. They did a couple of extensive through examinations with new technology, I have not encountered before. Dr. Rohan explained everything that was happening, and everything he was doing as he filled and saved my cracked tooth and cavity. He is very knowledgeable and loves to educate you on how things are done properly. It may sound odd but I did not think flossing was so important but he explained it and showed me how to floss correctly etc. I'm thankful for the patience and help I received from both Dr. Rohan and Lin.
Dr. Dow and his team are friendly, confident and professional. I came in as a patient and felt well taken care of. If you find yourself to be anxious while going to the dentist, This place is for you.
Don't hesitate to give them a try. You will learn more about the condition of your teeth and dental health in the process.
Chicago Style Smiles is definitely the best dental practice that I've been to in Chicago. They are professional, kind and very experienced. I've, unfortunately, visited some dentist offices in Chicago where I felt like they were just trying to charge me (convince me I needed an expensive teeth whitening etc.) - Chicago Style Smiles is much more professional, and I really trust and respect the opinions of the dentists. Highly recommend!
Best dentists I've ever had, hands down. I recommend the practice highly!
Thorough and very professional service from everyone working there. I've been going to this practice for 12 years and have had only good experiences. And, appointments are always running on time or close to on time!
Exemplary dental practice. Everyone is very friendly and Dr. Dow makes sure you, the patient, understand the current health status of your teeth. My experiences with Charlotte and Katie as hygienists have also been top notch.
Amazing experience! Clean office, friendly staff, and Dr. Dow takes the time to go over and explain everything you need to know about your teeth in detail, you're not just a number or $. Two other dentists looked at my tooth that I was having problems with previously and said it looked fine, Dr. Dow figured out the problem within 2 minutes. Thank you!
Had the best experience yesterday with Dr. Dow and his amazing staff! I am someone who is incredibly anxious about going to the dentist and they made the entire appointment and cleaning a breeze. Dr. Dow explained everything that was going on with my teeth and how to avoid what I would consider a scary experience in the future. The entire staff was incredibly friendly and I actually had an enjoyable time. For once I plan on keeping my next 6 month appointment!
Wish I had looked at these reviews before going to see Dr. Kevin Dow at Chicago Style Smiles, it would have greatly relieved any anxiety I had to change dentists. Hands down the experience was FIVE STAR, the rating is well deserved. The entire experience was very professional but everyone, and I do mean everyone, is extremely nice and caring. Kevin let me listen to his personal cell phone music to block out the noise from the dental procedure. Every step of the way my personal comfort was considered and nothing was done that I didn't know in detail, and in advance. I need some expensive implants, but I'm fully aware of all involved in the plan to restore my teeth. All in all, you will not fail here, you'll just realize what I did and what everyone else is saying. Chicago Style Smiles is as good as it gets!
I don't even have enough words to express the thank you's I owe to Dr. Dow, Diane and the whole team! Long story short, I am horrified of dentists due to a bad experience years ago and put off going to a dentist since then. Finally my teeth reached a point where I had to toughen up and finally get the work done, and let me say, it was quite a bit of it to do. After explaining my fear and experience to the team, they were so kind and made my time with them so relaxing! (never thought I'd say that about a dentist visit). They truly care that the patient is comfortable and at ease before starting anything. In addition to that, they explained every step prior to starting every procedure and made me feel confident to get everything done.
To add, not only are they amazing at making the patient feel comfortable, the work is stunning. My first time visiting, I had a cavity smack in the middle of my front teeth....you cannot even tell that a cavity was there! Next treatment was a cavity fill in on a tooth towards the back, looks like I was born with it. I also had to get 4 tteeth extracted (two wisdoms and two back teeth), and have to say that I felt nothing....absolutely nothing during the procedure. The healing was great too, took Ibuprofen on day 1, a little more on day two and was eating a cheeseburger by the end of day two....on the other side of course, but no pain felt at all during the healing process! :)
So many many many thank you's to Dr. Dow, Diane and the team! I highly recommend them, trust them exclusively with my dental care and they def. have a patient for life on this end.
Okay so for the past couple years one of my molars has been steadily decaying after I broke it eating something hard. My original dentist put a temporary crown on it and told me come back and get a permanent, but I never really got around to it. Forward to 2017, my tooth has been steadily breaking apart, but no insurance and recently out of a job I just ignored it. I thought I'll take care of it when I got the money for it. Problem was that my tooth was heavily infected to the point where the infection was growing a large mass under the tooth causing me loads of pain. I decided to make an appointment with 1-800-DENTIST and they set me an appointment with another dentist in the same building as Chicago Style Smiles.
My girlfriend had looked at some reviews of that dentist and told me to consider other dentists. After looking at those reviews myself I agreed and we looked around and noticed some more practices in the area. She saw Chicago Style Smiles with Dr. Dow and Dr. Rohan and saw all the amazing reviews and said it may be a good pick. I decided I'll give them a shot. Now when I call to schedule an appointment, Lindsay answers and gives me an appointment that same day seeing as I got lucky with another patient cancelling. I came in, and was quickly taken into an examination with Diana and had Dr. Dow look after me right after my x-ray. Now one of my biggest concerns was the price, since my job doesn't pay too well and doesn't provide any benefits. To them it was no big deal, they did everything they could to make it affordable as possible and took my health as their number one priority. I was never really a big fan of the dentist, but Chicago style smiles will definitely be seeing me for my annual checkups and any other dental needs I may have. It is a great place and I highly recommend anyone to go here, they make you feel right at home, do everything to make sure you're comfortable, and make sure your treatment is the best they can possibly do as they present all options to you. Not to mention they address everything so quickly. I never thought I'd ever see my doctor within 5 minutes of being checked in.
Let me kick off my review by saying that if you live in and around Chicago, then you shouldn't even search on Yelp or Google or use any other search engine to find another dentist in the area, because Chicago Style Smiles is hands down the best experience you're ever going to have at a dentist's office, EVER! I know that's a bold statement, but I know a good practice when I see one! Trust me on this; your search for an outstanding dentist ends here and now. How can a business have stellar 5 star reviews only? Something's gotta be fishy, right? Not at all. After visiting Dr. Dow and his team last week, I can see why Chicago Style Smiles gets the amazing reviews that it does.
From booking (and rescheduling) my first cleaning appointment here, to the actual appointment itself, I knew that Dr. Dow is the only dentist I plan on seeing for all my future dental needs (if he's still in Chicago)! You can call in and provide your insurance information ahead of time, and they take care of the rest. The administrative staff was nice enough to give me full clarity on what my insurance covered. Shelli is the Admin and she is super sweet. She is a thorough professional when it comes to taking comprehensive X-rays. Shelli has a friendly demeanor and I had a lovely conversation with her as she diligently completed the X-ray work.
Once the X-rays were done, Diana (Dr. Dow's lovely assistant), walked in to tell me about next steps. She was also nice enough to thank me for being patient as Dr. Dow was finishing up an appointment with another patient. I know...I used the word 'patient' one too many times in that last sentence. Diana completed another set of X-rays and tooth imaging work before Dr. Dow walked in.
Dr. Dow is not only a top-notch dentist, but he has a wonderful personality and great sense of humor. From the moment he walked in, he was extremely thorough and explained everything we would be covering during my first appointment at Chicago Style Smiles. How do you know if the dentist you're working with is an expert in his field and really good at what he does? Well, Dr. Dow explained everything about my teeth, gums and tongue in detail. In such a way, that after leaving the office, I understood and could explain everything that was going on with my teeth and gums fairly intelligently.
It was also comforting to hear from Dr. Dow that I had impeccable teeth (kind of exaggerating a bit here). I was impressed by the thorough periodontal charting (so many numbers)! I've never had any of my previous dentists go through and jot down that many numbers. Dr. Dow has incredible bedside manner and can put the patient at ease immediately (since he understands how going to the dentist is not one of life's enjoyable moments for most people). He makes the entire dental visit a very positive, informative, and memorable one. He encouraged questions throughout the appointment, and even armed me with questions for future dental appointments. He did the first cleaning himself, so that he could get to know me and my teeth and gums a bit better. He also provided a referral for wisdom teeth removal surgery and gave me options and plenty of time to think through the choices before making a decision. Dr. Dow even followed up after the appointment and asked me how everything went and if I had any other questions about the referrals and next steps.
The good news is that I have now found the best Dentist in the city of Chicago, and I'm sharing that top secret news with you all! It was all good news at this office, and I hope you give them a try for your dental needs! Dr. Dow and Team can't be beat! The views from the office are pretty stunning too. I can't lie; I took one too many photos of the awesome views of Millennium Park and Michigan Avenue (facing north). I was also really happy because Dr. Dow and staff let me take as many pictures as I wanted (I know most offices would not be this accommodating) so that was an added bonus! I also walked out with a dental goody bag with toothbrushes, floss, mouthwash, and chapstick. I'll definitely be back! Thanks Dr. Dow and Team!
My girlfriend referred me to Dr. Dow after a previous dentist failed to provide adequate treatment on a couple of cavities.
From the moment the appointment was confirmed I knew this was going to be my preferred dentist. The new patient intake is top notch as all the forms can be filled out and submitted online. Before I could even sit down in the waiting area they walked me straight back to the chair and began taking X-Rays. There was literally no waiting around as Dr. Dow was in as soon as his assistant was finished.
Unlike a lot of other dentists, Dr. Dow sat down and went over almost every single tooth in my mouth pointing out the good, the bad, and the ugly. One of my cavities was starting to cause some discomfort and Dow recommended taking care of it either by filling or root canal depending on what he found once he got in there. From prior experience with other dentists, I figured I'd have to make another appointment since this was my first visit. However, Dow was genuinely concerned that it was on the brink of disaster so he was ready to treat it right then and there. As he lowered my chair back, the office administrator informed us that I was not covered for any treatments since I was on a DMO plan. This was partially a combination of my fault and my insurance company's fault since they previously confirmed that I was covered.
Dr. Dow, being the nice guy he is, didn't attempt to rush me out. He finished the exam and provided the services free of charge, even after I offered to pay since I neglected to do my research. He recommended taking the X-Rays to my next dentist and agreed to provide a discount on them so I took the offer.
In summary, Dow and his staff are friendly, professional, and genuinely care about their patients' dental hygiene. I will definitely be switching to a PPO next year just so I can continue seeing Dow.
The best dentist experience in my life! I was referred here by a coworker. They have a great referral bonus too! The receptionists were so friendly on the phone, and when I entered the waiting room, they stood to greet me and shake my hand. The dental assistants are all very nice and professional, and Dr. Dow can't be beat! So happy I found this place!
I am extremely hesitant to go to the dentist, almost to a detriment. I had been to a previous dentist in Chicago and found the experience to be fine, but not noteworthy. At the end of 2016, I decided that I needed to go. I asked for recommendations and got more than two dozen. I ended up deciding to go to Chicago Style Smiles and was attended by Dr. Dow. As usual, when I got there I was dreading the whole process. I was let in on time and immediately attended to. The staff was all extremely friendly and Dr. Row was welcoming and sociable. He takes into consideration how much or little you want to know - I asked about every question I could. As I mentioned at the start, I obviously needed a significant of work. During two days of work they were always conscious and asking of my comfort level.
They are a great team. And I would give them a sixth star, but only if Dr. Dow would speak Spanish
After my dentist had the nerve to move away*, I was on the search for a new one. My first attempt at finding a new dentist didn't go so well, but on the recommendation of a friend I decided to see Dr. Rohan and Dr. Dow of Chicago Style Smiles.
Scheduling an appointment was easy; since they're in the Loop, I had a lot more flexibility in terms of appointment times. Forms are available online and can be esigned, so all I had to do was show up for my first appointment.
I'm not someone that fears the dentist, maybe because I've had two great dentists most of my life. What was important was finding a place I felt comfortable, trusted and wanted to return for my dental needs for the foreseeable future.
My first appointment was for a cleaning and x-rays; unlike my last dentist (aka fancy dentist), the appointment was quick and efficient. It did turn out that I had a few cavities that Dr. Rohan wanted to address before they became worse, so I scheduled an appointment the following week to get them taken care of. Upon leaving, the office gave me an estimate of the costs to fill the cavities, so there wouldn't be any surprises. My second visit was just a good as the first; I mean just as good as one that involves drilling and novocaine can be. My most recent visit was scheduled with Dr. Dow; I appreciated knowing that in advance in case I was uncomfortable seeing anyone new. I was a little concerned about how long the visit would take as I had scheduled a conference call 90 minutes after my appointment. Dr. Dow was just as great as Dr. Rohan and I had plenty of time to pick up breakfast and stroll to my office before my call.
I'm very pleased with the staff at Chicago Style Smiles and love that there was no pressure to buy expensive toothbrushes, toothpastes or cosmetic procedures. There were also no surprises when my explanation of benefits arrived from my dental insurance. Not that it matters, but the views from the office are pretty fantastic too.
* Just kidding, my dentist moved on for an opportunity too good to pass up. I wish him nothing, but the best.
Dr. Dow is a great guy. Very knowledgable, patient and thorough. Really appreciate how he walked me through everything and did the first cleaning himself. Staff was very accommodating and friendly. All around excellent experience.
Great visit. Professional but easy to talk to and extremely thorough. Will be going back
Dr Dow and his assistant were very professional and thorough. Best exam I ever had.
Dr. Dow is THE MAN. He is the most professional, well spoken, friendly and highly educated Dentist I have ever had. His staff is equally as friendly and professional. The moment I walk in, to the moment I leave, I know my well being is sincerely being looked after. He communicates every single piece of information with you in a very clear way. He also communicates costs up front which is always appreciated. The receptionists are always very thorough at follow up reminders for your next appointment. The dentist is never a fun visit, but since going to Dr Dow, I never have anxiety or an overall feeling of "unwillingness" to going in for my next appointment. Absolutely the best in Chicago.
I can't say enough good things about Dr. Dow!!!! He is fantastic. Both he and the dental hygienist, Lynn, took the time to explain to me everything they were doing and the reasonin behind it. They made me feel so educated about my dental health. As someone who has not had great experiences with dentists in the past, I am so happy to have found Dr. Dow. He eased my fears and worries immediately, and made me feel so comfortable. He's very personable too. All of the staff at the office was fantastic! Highly, highly recommend!
Dr. Dow and his team have made dentist appointments something to look forward to! I was referred by a friend/co-worker who told me how great her experience was and I couldn't agree more. Dr. Dow is a very nice, genuine person who legitimately wants his patients to have the best and most comfortable dental experience possible. I have learned so much about my oral health from Dr. Dow because he really takes the time to educate his patients and answer any questions. His whole team is extremely compassionate, professional, and efficient with their work. They always follow-up the day after any dental procedures to see how you are doing and if you have any questions. I have been telling everyone I know to go to him for their dental needs because I really enjoy the process and interactions with the staff. I can't say enough good things about Dr. Dow and his team!
They were flexible and were able to switch my quick consultation into a very useful appointment. Great friendly staff and saw me quickly as well.
I cannot say enough how much I love Dr. Dow and the entire practice!! I found Dr. Dow through ZocDoc and was a little nervous since I hadn't used the service before. I walked in and was greeted warmly by the entire reception desk and felt welcome and totally comfortable. Dr. Dow and his team were so wonderful - I can't recommend this place enough!
Dr. Dow did the cleaning the first visit so he can get to know you better which is fantastic and a nice touch. He addressed multiple problems I was facing and on my second visit, was able to address them all. Including fixing a crack resulting from another dentist appointment I had in the past in Indianapolis. He was beyond helpful in walking me through what needed to happen and educating while working on my teeth. They called the next day to follow up which was so sweet and I really was happy to hear from them and give them the news that everything felt fantastic.
I will never go to another dentist in Chicago again - thank you so much to Dr. Dow and entire team for a wonderful dental experience!
Chicago Style Smiles is an incredible dentist practice that truly cares about its patients - physically and mentally. I had my first cavity filling ever with Dr. Dow yesterday, and he and his assistant made the process as quick and painless as possible. I was pretty nervous and didn't know what to expect coming in, but they were incredible at walking me through every step of the process, making me feel secure and understood as a result. This is the only dentist I have been to that understands and recognizes the emotions that you may have coming in, and works actively to attend to YOU as a person, as well as your teeth.
I personally use Dr. Dow. He is extremely accommodating and genuinely cares about his patients. I experimented with 4 different dentists before my coworker referred me to Dr. Dow. He does an amazing job laying out options so that the patient can go about a procedure in the most comfortable way possible. Further, the assistants are extremely friendly and do a great job making sure that you're comfortable throughout the entire appointment. I strongly recommend giving his practice a try if you're in the market for locating a new dentist.
Dr. Dow was super nice and explained the treatment very well. I was happy about over all.
Best dental experience I've ever had! Dr Dow and is staff were friendly, courteous and explained everything they did. My teeth cleaning was thorough but gentle/not painful. I highly recommend Dr. Dow.
Dr. Dow is so nice and so genuine. (Along with the rest of their office staff.) Rest assured you will be in good hands here. Dr. Dow describes the process, takes pictures, answers questions, and is never in a hurry. I actually enjoy coming to the dentist now. :)
I was very apprehensive about going, but I felt so welcomed. They staff and doctor were simply wonderful and I cannot thank them enough for their time.
It's really no wonder that this dental office has a perfect rating.
My second time here and they greeted me by name, a little effort can make the biggest difference. I never have to wait more than 3 minutes in the waiting room before being seen. The entire staff is super accommodating and pleasant. I'll be sad if I ever have to move away. Location is great, 5 minute walk from the office. AMAZING views. They don't do the normal "dentist flossing shame" that I've experienced before, instead they made me feel super invested in my teeth. They also take referrals. If you need a new dentist and you work in the loop, look no further!
When I moved to the city I had to go through the dreaded ordeal of finding a new dentist. With the help of Yelp, I chose Chicago Style Smiles and I am glad I did. The office staff is SO friendly, in person and on the phone, they set the tone for the whole office. I thought it was a fluke on my first visit but have been back several times, and they are really always that pleasant. Very refreshing change in customer service approach :), not always what you get these days. The hygienists and dentists are friendly as well, and have a great bedside manner. They explain what they are going to do and make you feel very relaxed, making me relaxed in a dentist chair is no small feat! I have had 2 crowns, and several cleanings since going to their office, and have even gotten my husband to start going there. If you are looking for a friendly, professional, efficient office you need to make an appointment here.
Dr. Dow and his staff are just amazing. They made getting my teeth cleaned and checked an easy, informative, and quick experience. Mary Ellen and Shelley at the front desk were extremely pleasant and polite, Diana, the dental assistant was so sweet and comforting, and Dr. Dow had great bedside manner. He explained to me everything he was doing with detail that I appreciated. Seriously, all around a great job! I'll definitely be going to Dr. Dow for all of my future appointments.
A colleague raved on and on about Chicago Style Smiles and recommended I visit them. To my surprise she was right. My first visit was a month or so ago only to get my front teeth repaired that I chipped. But after receiving a thorough exam, I also needed fillings. Dr. Dow explained each x-ray. Three visits (fillings and chipped front teeth) and each procedure was explained step by step. I am thrilled to say after three visits I am very pleased with the results. Dr. Dow and Diana are an amazing team. I also had the pleasure of meeting the wonderful staff.
Just moved to Chicago recently and went in for my first appt with Dr Dow - by far the most thorough interaction I've ever had with a dentist. They took pictures / a lot of different x-ray angles and did a mouth cancer screen (how have none of my other dentists ever done that?!). Dr Dow explained everything on the screen to me as he was reviewing it and let me ask questions along the way.
Also, everyone in the office is really nice and personable. Great experience! Would definitely recommend them.
Dr. Dow is amazing! I just completed a cleaning and had a couple cavities filled the very next day thanks to a flex schedule. His bedside manner is awesome, little to no pain experienced during the procedure and the front office staff are extremely professional and helpful! Plus - the views of Michigan ave from the office are amazing!
I was referred to Dr. Dow by a colleague at work - and I'm so glad that I took him up on the recommendation! The office is in an accessible downtown location and they always run dead on time, which makes for easy daytime appointments during the workweek. No long delays waiting for an appointment or to see Dr. Dow at the end of your cleanings. The entire team, and especially Dr. Dow, are very personable and easy to chat with. I've been in for multiple cleanings and one dental emergency, and was impressed with the level of care and the explanation for what was going on. They've also got some great tech that allows them to flash images of your teeth onto a TV in the treatment room, which is neat when they are explaining what is going on. Highly recommended office and Dr!
I went to Dr. Dow with a broken tooth. From the moment I sat down I was assured that I would have a painless experience and I did! When I returned for the crown I also had an initial comprehensive exam. Dr. Dow cleaned my teeth! He did not pass me off to someone, he did it himself. He then gave me a tour of my mouth and provided his best advice.
The whole office staff is very professional and caring. I even got follow up calls the next day to ensure that everything was going well.
Believe all of these positive reviews...they are true! I am so very glad I found him.
Dr. Dow at Chicago Style Smiles and his team are hands down the best dental experience I've ever had.
I chipped my tooth while flossing, and was in an absolute panic. So my friend from work recommended that I schedule an appointment with Dr. Dow. I called in the morning and they scheduled an emergency visit with me that day! He ended up replacing the filling and fixing my chipped tooth! He walked me through step by step so I knew what was happening at all times. Surprisingly that was relieving. I have had many fillings in my life but this was as seamless as possible.
I scheduled a cleaning after that. I was on a tight timeline however Dr. Dow and his staff took all of my x rays, walked me through the process of what was happening with my teeth, and cleaned them in time for me to make my train!
The best advice I can offer is to simply go to them and experience it for yourself. Everyone is so friendly, they make you feel like you own the place. Take it from me, I live an hour away and only go to them. It's only because this is unparalleled experience. I actually enjoy going to the dentist for once in my life. You won't be disappointed.
I have been seeing Dr. Dow at Chicago Style smiles for a couple years now. I have a serious phobia of all dental procedures...even basic cleanings. Dr. Dow and his staff do an amazing job at making me feel comfortable and relaxed while there. They are always prepared and running on time. I have never had to sit and wait (stressing) about my visit like I have at other offices. The office itself is lovely with beautiful views. It is very clean and seems very much up to date as far as their equipment and technology is concerned. Dr. Dow's demeanor is very friendly and approachable. He seems to really care about each patients individual needs and concerns and will work with you to have the best experience possible. I highly recommend this office if you are looking for a dentist.
An amazing visit after about five years of not seeing a dentist. The whole staff was friendly, knowledgable and great at their jobs.
I am writing a review after my appointment with Doctor Dow. I am very pleased with the treatment overall. Dr. Dow was extremely careful and treated my teeth accordingly. I would have definitely go back. However, I am EXTREMELY upset with the receptionist, who, when I first called, advised me they cover ALL PPO. I specifically asked Delta Dental of IL. They did not inform me that they cover only the Premier and not the PPO package and I ended up paying more than I would have paid elsewhere. Extremely dissatisfied with the handling of insurance/payment. I don't think I am going back to them any time soon...
Everyone was super nice and helpful. Dr. Dow was awesome and talked me through everything. I would definitely recommend this practice to friends and family
Dr. Dow is amazing!! Super positive and uplifting. I normally hate the dentist and dread being berated about my less than stellar habits of only flossing Whenever I Feel Like It (which is not a lot). I left Dr. Dow's w really helpful suggestions about the sensitivity I was feeling and I'm actually feeling inspired to improve my habits! He is really the best dentist I've ever seen.
Dr. Kevin and all of the staff were incredibly kind, knowledgeable, and open about entire dental consultation. Have never felt as relieved and relaxed after leaving a dentist. Highly recommend.
Went to this dentist for the first time and I highly recommend this practice to anyone. Nobody gets excited to see the dentist, especially when you are in pain. This practice made the entire experience much more enjoyable than I expected. Mary Ellen at the front desk is warm, welcoming, helpful and engaging.
As far as the Dr. Dow; excellent! He took time to ask questions, show concern and offer a quick solution to get me out of pain. The procedure was quick and painless. I think they had me in and out in less than an hour. Just found my new dentist. If you're like me, you have anxiety just thinking about going to the dentist. This office changed that.
Easily one of the best dentist in Illinois. I went for an emergency and he became my permanent dentist. Pretty great for someone who hadn't been to the dentist in years and was winging it by choosing Dr. Dow. I don't regret the choice! Now my friends are all going to Dr. Dow as well. Couldn't ask for a better experience.
Fantastic practice! I have never been comfortable with Dentist's until coming here. Dr Dow does an amazing job of making you feel relaxed prior to doing anything. Explains everything that is going to happen, why it is going to happen, and provided me with options. Engaging and honest is exactly what I need! You do not feel rushed at any time during the appointment. The end result has left me wanting to go back every 6 months for my check up!!
Thank you Chicago Style Smiles!
He was straightforward and very helpful. He pointed out my problem and told me my options. The pictures were very helpful. He is not rough and does a great cleaning. I had my personal spot so my wait time was very very short.
Very informative - explained everything that he was doing. Friendly and helpful. Great dentist!
My visit with Dr. Dow was great! He was very patient and taught me a lot about my teeth and dental habits. He focused on preventative care and taught me a few tricks to help me in the future. Very kind, smart guy - will be coming back in 6 months.
Dr. Kevin Dow was phenomenal. I hadn't been to the dentist in four years but had an emergency when one of my back molars broke. I was able to make an appointment online and fill out the paperwork before arriving to the office. I was taken back immediately and the process was smooth. I appreciate the teaching atmosphere that the office creates. They took x-rays and photos and put them on the screen in front of me so that I could see exactly what they saw and have a better understanding of my current dental health. I really appreciated Dr. Dow and his office staff making sure I knew the financial obligations for a best and worst case scenario with my treatment since it was an emergency as opposed to routine care. They explained not only how the process would work but the options and pricing before they started so I would feel comfortable and have no surprises. The appointment was an comfortable as I could have possibly been in the dentist and I am already referring my friends to Dr. Dow. I highly recommend their services!
It was Great! I went in very nervous and everything was fantastic.
This is simply the best dental office. Dr. Dow is terrific. I have seen him for a routine cleaning and to get a couple of cavities taken care of. He is extremely knowledgeable, quick yet thorough, friendly and professional. For my cavities, he explained the procedure, put me at ease and had an excellent way of engaging me and making me feel like an old friend. He totally comes off like he actually cares about his patients, remembers details about their lives: seriously great 'bedside' manner. The rest of the staff is just adorable, efficient and understanding. Maryellen and Shelli at the Front Desk are very friendly and nice.
From the reception staff to the hygienist to the dentist - Chicago Style Smiles is a great dental office. I almost didn't want to post this review here out of fear that my favorite place will be completely booked when I need to come in - but this dental practice is just too good not to share!
Dr. Dow and the amazing staff of Chicago Style Smiles have shown me that going to the dentist doesn't have to be scary and can even be--dare I say it--a pleasant experience. Dr. Dow is a total professional whom I trust completely: He has never performed any dental work on me that I did not personally approve of and understand the costs for. No matter your dental history, these people are kind, understanding, and exceedingly skilled at making you comfortable in the dental chair and (with some cooperation on your part) happy with your smile.
Excellent visit. Dr. Dow was very thorough and talked me through everything he was doing.
I don't know why I haven't reviewed their office sooner, but by the looks of all the 5 star reviews, I'm not the only one who feels this way.
The entire staff is fantastic Maryellen and Shelli are always so nice when you check in. Mary, Jenni and Diana take your comfort into consideration and are very helpful. Can I just say that Mary even remembered me when I had braces and she worked at my orthodontists office...when I was 12. Maybe I still look like I'm in high school, but I find it really impressive that she remembered!
Now onto the dentists! I originally started seeing Dr. Rohan 5 years ago and switched to Dr. Dow because he had Friday appointments. Both are fantastic and kind. Dr. Dow always makes me laugh and he's very thorough. He doesn't do unnecessary work to increase insurance billing and is comfortable watching a problem area. I had a broken tooth right before the new year and Dr. Dow fixed it in a quick appointment, explained everything he was doing and showed me before and after pictures.
I'm in the health care field myself, so it's a testament that I recommend this office all the time to my colleagues and patients. They treat me like a person, not just a mouth with pearly whites (which I credit to you as well) and I appreciate each visit. I also like the goody bags (ahem chap stick and toothbrushes!)
The office is across the street from Millennium Park overlooking the bean so it's quite the view! Although I'm not sure if Dr. Dow can even see that far because he hasn't had an eye exam in ages...bad dentist!
Most people judge their dentists by how nice they are. A nice guy who makes you feel at ease = 5 stars! This is a flawed approach, because some dentists will be extremely nice while needlessly recommending expensive, uncomfortable procedures. In fact, in my experience, some of the best-reviewed dentists on Yelp are some of the most aggressive billers. What really matters is trust and competence. Does your dentist have your interests at heart? Is he any good? It's hard to tell.
That said, I (generally) trust Dr. Dow.
My previous dentist claimed I needed two root canals and/or crowns on both my lower back molars once I got my wisdom teeth pulled. He referred me to an oral surgeon who claimed the procedure had no risks! So I dropped both of them.
I went to Dr. Dow and it turns out that I had a cavity in one of my lower back molars and I didn't need a root canal. He saved me a bunch of money. And he's a really nice guy. If he wanted to scam you, I'm sure he could do so while convincing you he's the greatest guy in the world.
Also, I should mention that my first appointment with him was the most thorough of any I had with a dentist. I learned a lot about my teeth.
Dr. Dow is honest, friendly, professional and always looking at ways to save money on procedures. He explains all procedures to you before going ahead. He corrected things that my previous dentist failed to fix. Prices are very reasonable. The staff is warm and also friendly. Chicago Style Smiles has an excellent atmosphere.
Wow! Who ever thought a dentist could be this good. Dr. Dow is a true practitioner! My first appointment, he did my cleaning. HIMSELF! This on its own isn't that interesting. But it is a good example of how they view their practice. They care about the patients. Their view point is actually on dental health. Too often dentists are more attuned to the business side, which I can understand. Dr. Dow is truly a care giver. I trust him, and believe I am healthier for having seen him.
I've been to see Dr Dow 3 times now - once for a (long) overdue routine cleaning, and 2 follow-up visits for some fillings (shame on me for holding off so long!).
Everybody at the office is super-friendly and accommodating. The office runs like a well-oiled machine: very little wait times, plenty of attention from the dentists.
Dr Dow does great work - he explained everything too me, took a lot of pictures, and went to extra mile to make sure I was as comfortable and happy as possible. I had zero residual pain after the numbness from my drilling procedures wore off, and my bite was perfect.
Convenient location, in-and-out in a jiff, and great service - what more could you ask for?
Dr. Dow is the best dentist in Chicago! After trying out another dentist in the loop and being disappointed, my husband suggested I try his dentist, Dr. Dow. I arrived a little bit late, but his receptionist was pleasant and understanding instead of being flustered.
Dr. Dow was extremely friendly and welcoming. He reviewed all of my records and x-rays with me and explained what he would be doing that day. Also, instead of a hygienist cleaning my teeth, Dr. Dow explained that he likes doing the first cleaning so that he can get to know the patient and their needs. I've never heard of a dentist taking the time to do this, and was very impressed.
Dr. Dow answered all of my questions and explained any next steps and recommended how to reduce wear and brush best for my teeth. My husband and I also both received a credit for referring/being referred, which was a bonus.
At the end of my pain-free exam, Dr. Dow walked me out and with genuine concern and said that he hoped my dental experience was good in their office - and it was 100% fabulous! His receptionist then cheerily booked my next appointment and wished me a nice day.
It's odd to say "I can't wait to go back to the dentist", but with such clean teeth and a positive experience, I'm looking forward to my next visit at Chicago Style Smiles.
I've been going to Chicago Style Smiles for a few years now and I've always had a great experience. Dr. Dow is my dentist and I would highly recommend him. I've always received fantastic treatment from him and his staff. Their office is warm and friendly and they really care about your visit. If you're looking for a new dentist I would recommend paying them a visit.
Great dentist. Super nice. Super flexible. I really enjoy going here and I HATE the dentist. Most of the technicians are good, though one is a little judgmental. Ask for a new one if you don't like the one you get assigned.
So flexible, they are really great.
Definitely top notch service! Staff & Dr. Dow are amazing! They are so friendly and professional. They work with your schedule and if if you say you can't be there longer than an hour (lunch hr), they'll get right to business with no fuss. The fist time patient forms online make it easier with less wait time in the office. I've never had any issues with billing and even recommended them to the majority of my co workers. The location is convenient, great views to look at will your teeth are being cleaned and it always smells wonderful in the office!
This dentist office is AMAZING! From the time I walked in, I was greeted by a friendly receptionist named Maryellen (I think that was her name). She was very pleasant. Dr. Dow and a dental assistant named Nicole took care of me! They were AWESOME! They made me feel very comfortable! The facility is very neat and clean. Dr. Dow is very caring! He made me feel as if he truly cared about what I had going on and didn't look at me as a "potential new client". I HIGHLY recommend Dr. Dow! He was very informative and he let me know exactly what was going on. I truly lucked upon this office by using 1-800-Dentist and it turned out to be an AWESOME experience!
When I finally retained health insurance again I immediately made an appointment to get this set of teeth looked over. It'd been quite some time since I'd ventured to the dentist. I loathe them and have no fond memories of past dental endeavors.
Onto the substance of this longwinded tale.
The office staff, they're amazing. Kind, warm, understanding and sympathetic. Free samples of floss (because, really, who buys that stuff?) and the latest fancy toothpaste. Even their own chapstick (I'm an addict). First impression of the office, the place was actually welcoming. Appointment was easily made and a friendly reminder granted the day prior. Walking in the door, kind and healthy smiles greeted me. Five stars.
My assigned dentist was Dr. Dow. Both he and his assistant were gracious and set me at ease. After reading my intake form (in which I dutifully noted with bold print and a harsh looking emoticon that I was ludicrous and insanely afraid of everything "dental" related) they both began explaining that dentistry has a bad rap. It's not all it's made out to be in the media or in film and it's not something to be anxious about. Five Stars
The treatment was extensive, I had neglected and decayed my teeth with reckless abandon and for that I wasn't even shamed, just informed. Five stars.
Cleaning and cavities. Three visits total. Enormous bill. But, where can you really get affordable dental care? That doesn't exist. Least I don't know where both great care and affordable cost coincide. If you know send me a message. I had to pay a ton out of pocket, insurance was maxed out. However, he didn't insist on pulling my wisdom teeth like every other dentist does and he didn't tell me I needed an $800 bite guard for the grinding I don't do at night. Legit. Four Stars. (I didn't make the follow-up because I just couldn't afford it...sorry Dr. Dow).
Months later, I'm in Buenos Aires searching for a kind and gentle dentist that can keep me up to par in the same manner. Thanks to all for the quality work and amazing and professional demeanors. You proved, after all, that a trip to the dentist really does beat tying my teeth to the doorknob with a long string and giving it a swift shove to numb the pain. Forever grateful folks, forever.
Dr. Dow has helped save my front teeth! WITHOUT Veneers!
A previous dentist had done a number on my front tooth repairing and re-repairing a front tooth cavity. It then turned into a root canal, which gave me discomfort for years. The front tooth had discolored badly and was finally in need of attention when my husband recommend that I try his dentist.
Dr. Dow not only saved my tooth but he is an excellent dentist. He is extremely detail oriented, went over every one of my teeth on my initial exam and explained to me why any tooth had a problem and how they could be treated.
While people may complain about cost, I am a firm believer in "you get what you pay for". I got top notch treatment and to be able to smile and not have to hide an ugly tooth or have to yank any out is worth the money.
This guy basically rebuild a tooth that looked like swiss cheese and it looks and feels awesome. Unlike my old dentist who was not only rough with my mouth, but did a sloppy and lazy job on many of my filling.
My point, don't accept lousy service, there are awesome dentists out there like Dr. Dow who will do a decent job and make you feel at ease while working on you. I'm very relieved to find someone that is reliable and who really takes pride in his work.
Want to feel at home and get the feeling that you're walking into a genuine, small-town business?
I usually don't write these reviews--positive or negative--but the experiences I have had at this office are too exceptional not to share with others. I can honestly say that this dental office will give you just this next-door neighbor experience. I have (and will continue) to recommend friends who are new to the city and ask the question "Do you know a good dentist?" to this office.
In a city where we are constantly reading the fine print and watching our wallet, it feels pretty good to walk into a business and know that you are going to be treated like a human being. Dr Rohan and Dr Dow make it very clear from your first visit that they want to earn your respect, gain your trust, and earn your long-term business. [In fact, in my very first visit, the dentist actually gives you your entire service--cleaning and all!!]. Now that is exceptional service, if you ask me!!
And larger, more intrusive dental visits? Little over a year after first coming to this office, I smashed my face into a rock on vacation and crushed my front teeth. It was painful and embarrassing, and the first thing I did was call Dr Dow. Even though I was halfway across the country, he put my mind at ease and checked in with me daily to monitor my pain and swelling before my return flight. Upon arriving back to Chicago, he agreed to come into the office early to meet with me and assess my situation. Clearly I was frazzled and concerned about my tooth health and appearance, but his attentiveness to my situation and calm demeanor really gave me peace of mind. He went right to work on me the day I returned and began shaping my teeth back to their original form. The end result of this incident was a root canal, which concerned me even more as it was my first one -- but I must say, if every root canal was as painless and seamless as the one I underwent, I'd happily come into this place on a regular basis. These guys are true professionals at what they do -- but more importantly, they are kind/caring people.
The staff (outside of the doctors) are a bubbly, service-oriented crew and really make you feel like part of the gang. The one time I had a discrepancy between my insurance payment and my responsibility -- they quickly followed up with the insurer and I was provided a refund for a small overpayment, virtually immediately. And their follow-up after a visit is remarkable! I grew up in a small town of 2,000 people, and my local dentist there didn't even follow up with me the day after my visit "to see how I was doing".
It's remarkable what they do at this place -- go and have a try yourself. You wont be disappointed!
Went in for my first appointment today and in so glad I picked this office. I was shocked because the staff was so friendly and accommodating. Even though it had been a while since I had last been to a dentist, they were understanding, encouraging and most importantly not judgmental. I have a plan for treatment I feel good about and my teeth feel super clean!! I also got a little added bonus for finding them on Yelp! ;)
I recently switched dental offices because I wasn't satisfied with my previous dentist, and decided to check out Chicago Style Smiles based on the good reviews. My experience leading up to my appointment was so easy - they set me up right away, and made sure my files were transferred from my old dentist. I saw Dr. Dow for my appointment- and he was great! The entire staff was so nice and helpful, it made the experience easy and painless, which is exactly what you need when going to the dentist. :) Dr. Dow took his time to explain everything he was doing as he was working on my teeth, which was a big plus to me, because I'm always wondering if I have a cavity or not. I will definitely be back to see Dr. Dow and highly recommend him and his staff!
Dr. Dow and the staff at Chicago Style Smiles are very professional and comforting. After my first appointment with Dr. Dow I believe he not only treated my dental issues, but also my anxiety. I might actually be looking forward to my December check up!
Wonderful dentist, wonderful staff!
I can't rate Dr. Dow and his staff highly enough! I've had LOTS of dental work -- root canals, cavities, crowns, gum surgery, you name it -- and Dr. Dow is the best dentist I've ever been to. I had to have 4 or 5 appointments because I hadn't seen a dentist in a while. Dr. Dow created a treatment plan for me and kept me informed every step of the way about what he was doing and why. He walked me through the issues with my teeth, things we'll need to watch out for and things that needed to be addressed sooner rather than later. I am a baby about pain, and Dr. Dow and his assistant, Shelly, were very careful to make sure I didn't feel anything. For the first time, I actually don't mind going to the dentist. I get to see people I like, and I know the process won't hurt. Yay!
Happy 400th review to me, happy 400 to meeeee....
BEST DENTAL OFFICE EVER!!!!!!!
Too much birthday or celebratory cake for me......My Yelp Sweet days has gotten the best of me, and as of late, I've had to make several recent trips to the dentist. Not pleasant for most people, but I do must add that Chicago Smiles takes as much pain out of the appointments as bearably possible.
On my first and last visit to my last dentist (I will not disclose WHEN), the staff, was a snooty little entitled bunch who was very cold, impersonal, and acted like I was privileged to be there. Their customer service was very unprofessional and a hygienist, who happened to be leaving at the same time as me, posed questions she had for me about one of my cousins that she happened to know. I can smell a nosy, insincere person a mile away, and *THIS* chic reeked of it. Fyi, that dental business is at the corner of Sheffield and North Ave.
The staff at Chicago Smiles, however, are so caring!!! They are really concerned about your wellbeing, and in this case, your pain factor. I was able to locate them thru 1-800 Dentist and to my very fortunate luck, they happened to be around the corner from work. They even managed to squeeze me in for an emergency visit, which at that point, saw that the problem was a wisdom tooth that needed some prompto removing.
Dr Dow was my dentist and is glad to explain any of the high tech stuff that shows up on his screen. He is very compassionate towards his patients and will clarify any doubts or options for your teeths' best interest. He also was happy to refer me to an oral surgeon who was in the same building to extract my widwom tooth.
Did I say BEST DENTIST ever?
Theresa is their office manager who handles all the financial mumbo jumbo. She is very clarified with her information, and is also very warm. I'm a big sissy when it comes to pain, and on my first (EXCRUCIATING PAINFUL) visit, she made me feel comfortable and at ease. She also calls at least a week prior to an appointment to confirm or reschedule, and makes everything easy breezy!
Let's not forget Shelly, Dr. Dow's assistant! Sweet as pie, and honestly, I am not exaggerating! After taking some very painful xrays, yes...I'll admit. I sat in the chair crying. She was very apologetic, and it wasn't even her fault. But I really did feel her empathy for my pain, and felt better. Chatting up with her was like speaking to an old long lost friend.
Did I say BEST DENTAL OFFICE ever?
Ok, so what's with all the bold faced typo, you ask?! Well, it'll make all the difference to you fellow Yelpers the next time you're FRANTICALLY trying to find a new dentist. I'm making the search engine do a heck of a lot less work for you!
Oh, and please tell them April P sent you to them!
I moved to the city about 18 months ago, and finally decided that I should find a dentist here. I needed a cleaning and to have an old filling replaced. I decided to go to Dr. Dow in large part because of the positive reviews I had seen on this site. Because of the great experience I had, I wanted to add another.
From the moment I walked into the office, everyone was nice and friendly. Dr. Dow and the other staff members there were all very welcoming and professional. Throughout my appointment, Dr. Dow took the time to tell me what he was seeing with my teeth, and tell me exactly what he was doing - I even learned a few things about my teeth/mouth that I never knew before. When replacing my filling, they took care to monitor my pain and numbed the area accordingly. And most importantly, the filling and the cleaning both look and feel great.
The friendliness, professionalism, and overall care from the Chicago Style Smiles crew were fantastic, and I would recommend Dr. Dow and this office to anyone in need of a dentist.
This place is amazing!! I am in Chicago for about 3 months and needed an emergency tooth repair before the weekend. I called this place and immediately walked over to see the dentist. After filling out minimal paperwork I chatted with the super nice staff and was quickly seen my Dr. Dow. Everyone was so friendly and helpful, I was the only patient there and they were able to quickly get the procedure done. Not only did they fix my issue but they went above and beyond and made my teeth look even better! The staff saved me money and gave suggestions on fun places to go in Chicago. I was able to get my emergency fixed over my lunch break and I couldn't be any happier with the performance and experience! THANK YOU!!!
Thought I'd give more props to this practice.
I had my first appointment yesterday, after about a year since leaving my last dentist (who was terrible). Office staff here is great and helpful, and the hygienist I had was very friendly and professional. Dr. Dow is a young guy who clearly cares about patients. He and the hygienist let me know about every tool and all the new technology (cameras, mostly) they were using.
After the cleaning, the hygienist loaded me up with a ridiculous amount of freebies: toothpastes, floss, floss threaders, etc. And after I mentioned I had a baby girl at home, she gave me a SpongeBob toothbrush for her to play with. Then the receptionist reminded me of the $50 credit on my account for finding them on Yelp; I had completely forgotten about the credit, so I walked out without having to for a fluoride procedure that is not covered by insurance.
All in all a great dental experience, and I'm happy to have found this crew. I'll definitely stay here so long as it's convenient.
I am new to the area, and needed to find a quality dentist in Chicago. I used Yelp to find James D. Rohan, DDS, Kevin D. Dow, DDS. From the the very first call to the moment I walked out the door they met or exceeded every expectation.
I had chipped my front tooth and needed to get in before the weekend(my cousins wedding.) The receptionist treated me like I had been coming there for years and found a way to get me scheduled before the weekend. Dr. Dow was extremely professional while bonding my front tooth. He kept me informed during the entire process, making me feel extremely comfortable throughout.
Dr. Dow reshaped and shaded the bonding perfectly. It truly looks just as good, if not better than it did before it was ever chipped.
I absolutely recommend James D. Rohan, DDS, Kevin D. Dow, DDS to anyone in the Chicago land area, I know I will be going there as long as I live or work here.
LOVE this place!!! .....well....as much as one can love a dentist. lol. Everyone at this office is amazing. Every time I go we're laughing and talking and having a great time. I have had ... a lot ..... of work done there, and not once have I ever felt pain. I love it! And they play 80s music, which i find totally soothing, so that's awesome. All the girls who work there are attractive and fun! (unforutnately all taken too. :/ ) I highly recommend this to anyone!
Great location downtown looking over the Bean, easily commutable. Extremely friendly staff with top of the line equipment. A little expensive, but that might have to do with my insurance.
Friendly, professional, and conveniently located. If you're looking for a dentist, then give Chicago Smiles a call!
I hadn’t been to the dentist in a long time and the staff was very friendly and helpful. Very positive experience all around. And the views are amazing.
Easy check-in process, and called back right on time. Diana (hygienist) has great chair-side manner. Dr. Dow thoroughly explains all aspects of care, and tailors the plan to work with you. The front-desk staff are very courteous and helpful. Thanks for a great experience.
Could not say anything better about my experience with Dr. Dow. I am happy to say that after five years of misses, I finally have a dentist in Chicago!
Well, I promised I wouldn't tell, but they outdid themselves this time, squeezing me in after I was 45 minutes late for my appointment (which they reminded me about numerous times by e-mail and telephone). Always gracious and professional, I can't recommend them enough. Also, when it comes to other services (invisalign, fluoride, teeth whitening) they are presented without being pushy, so you have all the right information to make your own choices. Couldn't ask for more.
You know, this is probably entirely pointless, but it has been a while since my original review and I just have to reiterate how wonderful this office is. I just got back from a cleaning and it never ceases to amaze me what a happy group of people work here. They greet you with genuine enthusiam and clearly enjoy working with each other. They remember things about your life and can pick up almost where you left off the last time you spoke- it's really incredible. I can't remember ever officially checking in like you would normally expect to do in a medical office- no sign in chart here. After a few visits, these folks recognize you on sight! Never a delay either. The must have their scheduling down to a science. I had a wisdom tooth removed back in January too and could not believe how simple and painless it was (granted it wasn't imapcted or anything but still); and they made sure to send him home with enough gauze to patch up a small army and a special liquid to clot the area if it started bleeding. A whole bottle of it (they informed me it is also good for things like cold sores or other mouth issues).
You wouldn't believe my teeth are the same ones I had about 2 years ago, and I credit this to having a happy dentist's office that I don't dread visiting and that does high quality work.
Thanks so much to everyone here!