Welcome To Ho Trung D DDS

I came to a scheduled appointment and the Doctor did not accept me. He did not even apologized for the inconvenience. Zero service level.

Been here for a cleaning and it was a pleasant experience. No hassle and quality service.

I am really really fussy about my health care and dental providers. I can honestly say I was blown away by the level of customer service, attention to the patients needs and overall friendliness I received from this office. I loved my previous dentist (in Reston), but these guys are even better! I was made to feel welcome and cared for the minute I stepped in the door as a new patient. I did not have to wait; my appointment began on time. The Hygienists described all the procedures and what was going to happen before taking any action, even going to far as to rinse my mouth with warm water instead of the cold squirter because my teeth are always very sensitive. She also gave me some good advice and tips on how to better brush & floss my teeth. Dr Long Pham was very professional, answered all my questions, and is just genuinely a kind, caring person. In an age where many facilities rush their patients in and out the door to keep the line moving, NOVA Dental Practice really do understand the concept of "patient first" and that customer service matters. I will absolutely be going back.